TERMS OF SERVICE

1. Overview

This website is operated by Define & Dew, trading as Define & Dew.

Throughout the site, "we," "us," and "our" refer to Define & Dew.

By visiting our website or purchasing from us, you agree to these Terms of Service to the extent permitted by applicable law.

2. Eligibility

You must have the legal capacity required in your jurisdiction to enter into a purchase transaction.

Where a minor is permitted to use the website, appropriate parent or guardian involvement may be required.

3. Products

We sell beauty, cosmetic, skincare and related products.

We make reasonable efforts to present:

• Product descriptions;
• Images;
• Shades;
• Sizes;
• Quantities;
• Specifications

accurately.

However, colour appearance can vary because of:

• Device displays;
• Lighting;
• Photography;
• Individual skin tone.

4. Product Availability

All products are subject to availability.

We may discontinue, modify or limit a product without prior notice, subject to orders already accepted and applicable law.

5. Third-Party Fulfillment

Products can be fulfilled and shipped by third-party suppliers, warehouses or logistics partners.

Purchasing from Define & Dew does not create a direct sales contract between the customer and our fulfillment supplier.

The customer's purchase contract remains with the legally identified seller stated on the store/transaction documentation, subject to applicable law.

6. Pricing

Prices displayed on the website can change.

Price changes do not ordinarily affect a completed accepted purchase unless:

• Required by law; or
• A material pricing error occurred and applicable law permits correction.

7. Orders

Submitting an order is an offer to purchase.

We may accept or decline an order subject to applicable law.

An automated order acknowledgement does not necessarily mean an order has completed fraud, payment or fulfillment verification.

8. Product Limits

We may impose reasonable order limits to prevent:

• Resale abuse;
• Fraud;
• Inventory problems;
• Promotional misuse.

9. Promotions

Discounts and promotional codes:

• Can have expiration dates;
• Can have minimum-purchase requirements;
• Can apply only to specified products;
• May not be combinable.

Promotion conditions will be displayed with the relevant offer where applicable.

10. Accuracy of Information

We make reasonable efforts to ensure website information is accurate.

If we discover a material error affecting an order, we will take appropriate corrective action.

11. Beauty and Cosmetic Use

Products must be used:

• As directed;
• For their intended cosmetic purpose;
• According to manufacturer instructions and warnings.

Customers should review ingredient information and stop using a product if irritation occurs.

12. No Medical Advice

Information on Define & Dew is provided for general cosmetic and product-information purposes.

Unless specifically and lawfully stated otherwise, our products and content are not intended to:

• Diagnose disease;
• Treat disease;
• Cure medical conditions;
• Replace professional healthcare advice.

13. Intellectual Property

Unless otherwise stated, website content belonging to Define & Dew, including:

• Store branding;
• Original text;
• Original graphics;
• Logos;
• Layout;
• Original photographs;
• Marketing materials

is protected by applicable intellectual-property laws.

Third-party product names and trademarks remain the property of their respective owners.

14. Prohibited Uses

Customers may not use our website to:

• Commit fraud;
• Violate applicable law;
• Attempt unauthorized access;
• Introduce malicious code;
• Scrape protected content unlawfully;
• Infringe intellectual-property rights;
• Harass other users;
• Interfere with store security.

15. Third-Party Services

Our website can integrate services operated by third parties, including:

• Payment providers;
• Shipping providers;
• Analytics platforms;
• Advertising services.

We are not responsible for an independent third party's separate website or service except to the extent required by law.

16. Disclaimer of Warranties

To the fullest extent permitted by law, services and website content are provided subject to the terms stated here and applicable statutory rights.

Nothing in these Terms excludes a warranty, guarantee or consumer right that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Define & Dew will not be liable for indirect, incidental or consequential losses arising solely from use of the website where such liability can lawfully be limited.

This clause does not exclude liability that applicable law prohibits us from excluding.

18. Indemnification

To the extent permitted by law, users agree to be responsible for losses arising from their unlawful misuse of our website or violation of these Terms.

19. Severability

If any provision is found unlawful or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

20. No Waiver

Our failure to enforce a provision immediately does not automatically waive our right to enforce it later.

21. Governing Law

Subject to mandatory consumer rights in a customer's jurisdiction, these Terms are governed by the laws applicable to the registered business operating Define & Dew.

For the present business setup, that is intended to be:

Federal Republic of Nigeria

unless the legal operating entity is established elsewhere.

Nothing in this clause deprives international customers of mandatory consumer protections that apply to them.

22. Changes to Terms

We may revise these Terms when necessary.

The version published on the website at the relevant time will indicate the latest update date.

23. Contact

Define & Dew
Trading as Define & Dew
101 Katherine Street, Sandton, Gauteng, 0084, South Africa
Email: support@definedew.com